The United Nations Framework Convention on Climate Change (UNFCCC) is the focus of the political process to address climate change. The UNFCCC secretariat supports the Convention, its Kyoto Protocol and the Paris Agreement through a range of activities, including substantive and
organizational support to meetings of the Parties and the implementation of commitments. It is a dynamic organization working in a politically challenging environment to help resolve one of the defining
environmental issues of our time.
Where you will be working
This position is located in the Information and Communication Technology (ICT) Sub-division of the dministration and Operations division.
Under the general supervision of the Manager, ICT Sub-division, (P-5) and direct supervision of the Team Lead of the Application Development Unit (P-4), the incumbent is responsible for the business
analysis to support the design, development and implementation of Information and Communications Technology (ICT) solutions for UNFCCC internal and external stakeholders.
Your responsibilities
Within delegated authority, the Associate Information Systems Officer may be responsible for the
following duties:
- Participates in preparing agile business analysis and requirements gathering.
- Assists in the design, development, and installation of information systems adhering to the defined software development lifecycle.
- Undertakes analysis of well-defined modules within the system, drafting documentation for development/enhancements and new features to existing systems; may be required to design and implement small, stand-alone systems as needed (e.g. to meet individual user requirements).
- Undertakes rigorous structured testing to verify and validate that the software application meets its specified requirements and performs as expected.
- Provides third level support for system’s applications, analyzing and implementing system changes/upgrades, etc.
- Participates in developing and maintaining Information Systems service plans, schedules, and budgets. Assists in identifying appropriate human and technical resources to complete the service, assisting in assuring that deviations from service schedule are addressed and communicated, assists in developing timely service status reports, monitoring service risk. factors, escalating service issues, and providing Quality Assurance for all service deliverables.
- Participates in preparation and drafting of security testing, data integration and disaster recovery plans.
- Prepares, updates and maintains system’s documentation and related technical/procedural manuals.
- Assists in procurement exercises, including conducting needs assessments and benchmarks, preparing technical specifications and evaluation criteria.
- Assists in the set-up and monitoring of software performance measures.
- Coordinates with Service Desk for technical support
- Participates in facilitating communications between ICT and its clients for good client relations
and be responsible for small to medium client accounts. - Assists in the development of Service Level Agreements (SLAs) between the client and ICT, for either specific IT services or general technology support, including any charge back mechanisms.
- Advises users on the most suitable use of hardware and software for different tasks.
- Drafts training materials and conducts training sessions and demonstrations of systems for users.
- Participates in assessing and testing new technology.
- Performs other duties within the functional profile as assigned and deemed necessary for the efficient functioning of the office.
- May provide guidance to new/junior staff and external experts/vendors.
- Service is limited to the UNFCCC secretariat.
- We will confirm receipt of your application. However, only candidates under serious consideration and contacted for an interview will receive notice of the final outcome of the selection process.
- Indicative net annual salary and allowances:
US$ 55,163
(plus variable post adjustment, currently 38.1% of net salary),
plus other UN benefits as indicated in the link below:
https://unfccc.int/secretariat/employment/conditions-of-employment.html UNFCCC secretariat is committed to diversity and inclusion within its workforce, and encourages candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons with disabilities to apply.