The Associate in charge of Quality of implementation (QoI ) is responsible for the administrative management of the QoI department’s activities.
The Associate will use monitoring visits to identify member’s needs for additional support or to further investigate on key issues including traceability, payment of premium, EUDR, and child labor. The postholder will provide regular reporting on field visits conducted.
This position does not supervise any staff member.
Responsibilities:
Perform administrative tasks related to the activities of the quality of implementation department.
Analyse information collected during field visits to:
Identify deviations and ongoing risks in members’ implementation of improvements;
Identify members’ needs for further training and support;
Identify observations that are inconsistent with the findings in audit reports and alert when there is a need for further investigation;
Provide regular reports for each visit, including through IT based reporting methods attaching related documents and photographs;
Schedule and implement regular follow-up visits based on the progress and needs of individual members;
Support Certificate Holders in the development of their geolocation and farms mapping strategy;
Collaborate with the Quality of Implementation Team Côte d’Ivoire, the country teams, and any other relevant departments to ensure the quality of implementation of Rainforest Alliance rules and standards.
Propose, design, and implement improvements to the certification process and assurance system and support the rollout of the new standard and its related general procedures.
Develop strong trust relationships with members;
Maintain contact and/or develop relationship with local authorities (local administration offices and local regulation boards offices) and with partners;
Represent Rainforest Alliance at the local level when required for relevant meetings and events with members, partners and Certification Bodies; and
Report regularly on interesting stories (successes and achievements, challenges and actions taken) and on Key Performances Indicators defined together with the management and propose areas of improvement for Rainforest Alliance’s assurance strategy, workplan and tools.